Privacy Policy

1. Introduction

Welcome to ZHONGTANG IRON AND STEEL GROUP CO., LTD. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://zhongtangironsteel.com and interact with our services.

Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

This policy applies to information we collect:

  • On this Website.
  • In email, text, and other electronic messages between you and this Website.
  • When you interact with our advertising and applications on third-party websites and services.

It does not apply to information collected by:

  • Us offline or through any other means, including on any other website operated by the Company or any third party; or
  • Any third party, including through any application or content (including advertising) that may link to or be accessible from or on the Website.

2. Information We Collect

We collect several types of information from and about users of our Website, which may include personal data that can be used to contact or identify you.

A. Information You Provide Directly:

  • Contact Information: When you use our contact form, live chat feature, or otherwise communicate with us, you may provide your name, company name, email address, phone number, and mailing address.
  • Inquiry and Communication Content: The content of your messages, inquiries, or any other information you choose to provide when contacting us.
  • User Content: As you noted, users can upload text or images. This includes information submitted through contact forms, chat windows, or any other interactive features. Please do not submit sensitive personal data (e.g., financial information, government IDs) through these channels.

B. Information Collected Automatically:
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Log and Usage Data: Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Device Information: Information about your computer and internet connection, including your IP address, operating system, browser type, and device identifiers.
  • Cookies and Similar Tracking Technologies: For more information, please see our Cookies Policy section below.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To present our Website and its contents to you and to provide you with information, products, or services that you request from us.
  • To respond to your inquiries, provide customer support, and communicate with you about our products, services, and your account (if applicable).
  • To fulfill any other purpose for which you provide the information.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us.
  • To notify you about changes to our Website or any products or services we offer or provide.
  • To improve our Website, products, services, marketing, and customer relationships.
  • For any other purpose with your consent.

4. Legal Basis for Processing (For EEA/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), our legal basis for collecting and using your personal information depends on the specific context in which we collect it. We typically rely on the following bases:

  • Performance of a Contract: When processing is necessary to perform a contract with you (e.g., to respond to your pre-contractual inquiries).
  • Legitimate Interests: When processing is in our legitimate interests and not overridden by your data protection rights (e.g., for website security, analytics, and direct marketing of our similar products/services). You have the right to object to processing based on legitimate interests.
  • Consent: In some cases, we may ask for your explicit consent to process your information.
  • Legal Compliance: To comply with a legal or regulatory obligation.

5. Disclosure of Your Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf (e.g., website hosting, data analysis, email delivery, customer service). These providers are contractually obligated to protect your data.
  • For Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
  • To Comply with Laws: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • To Protect Rights: If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
  • With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their promotional purposes.

6. International Data Transfers

Your information, including personal data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. Our primary data processing occurs within China.

If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

When we transfer personal data from the EEA, UK, or Switzerland to countries not deemed to have adequate data protection laws, we implement appropriate safeguards, such as standard contractual clauses approved by relevant authorities.

7. Data Security

We have implemented reasonable and appropriate technical and organizational security measures designed to protect the security of any personal information we process. These measures are intended to protect your information from unauthorized access, disclosure, alteration, and destruction.

However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.

9. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information. These may include:

  • Right to Access: Request copies of your personal data.
  • Right to Rectification: Request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to Erasure (“Right to be Forgotten”): Request that we erase your personal data, under certain conditions.
  • Right to Restrict Processing: Request that we restrict the processing of your personal data, under certain conditions.
  • Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Right to Object to Processing: Object to our processing of your personal data, under certain conditions, particularly for direct marketing purposes.
  • Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws. We may need to verify your identity before processing your request.

10. Cookies and Tracking Technologies

Our Website may use “cookies” and similar tracking technologies (like web beacons) to enhance user experience, analyze trends, administer the website, track users’ movements around the website, and gather demographic information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may become inaccessible or not function properly.

11. Third-Party Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Children’s Privacy

Our Website is not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we will take steps to remove that information from our servers.

13. Intellectual Property Statement

All content on this Website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the exclusive property of ZHONGTANG IRON AND STEEL GROUP CO., LTD, its licensors, or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this site is the exclusive property of the Company. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise use any content from this Website without our express prior written consent.

14. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

ZHONGTANG IRON AND STEEL GROUP CO., LTD
ROOM 3706, BUILDING 13, POLY ZHONGKE INNOVATION PLAZA,
WEST SIDE OF LASHANHE EAST ROAD AND NORTH SIDE OF YANTAI ROAD,
HUAIYIN DISTRICT, JINAN CITY,
SHANDONG PROVINCE, CHINA

Email: info@zhongtangironsteel.com
Contact Form: Via our Contact Us page at https://zhongtangironsteel.com/contact

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